Record what comes back (inward)
Updated 23 Jul 2026
1Open the outward entry
Find the challan the goods belong to and open it.
2Receive against it
Enter the quantity that came back. Part-returns are normal — receive 40 against an outward of 100 and the pending balance shows 60.
3Log defective pieces
If some pieces came back unusable, log them as defective on the same receive — they're tracked separately from good returns.
Related guides
Was this helpful?
Still stuck?
A real person will help — pick whichever is easiest. Mention what you were trying to do; the link above travels with your message.
Or ask AVa — the chat bubble on this page answers from these same guides.