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OrderChase guidesAdvance an order through its status
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Advance an order through its status

Updated 25 Jul 2026

Every order is a card with a status you push forward. The progress bar fills as you go, and the same status shows on the customer's tracker.

  1. 1Open the order card

    In the Orders tab, find the order you want to move forward.

  2. 2Tap the next step

    The button shows the next status — Mark In progress, then Mark Ready, and so on. Each tap advances the order and fills the progress bar.

  3. 3Shipping? Add tracking

    At the Shipped step, tap 🚚 Ship + add tracking to enter the courier name and tracking number, then Mark shipped. Both appear on the customer's tracker.

  4. 4Cancel if needed

    Cancel moves an order to a Cancelled state. Delivered and cancelled orders fold into the Done list at the bottom.

💡 Reaching Ready or Shipped is what surfaces the Notify button — status and the customer update are one flow.

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