The Notify button isn't showing
Updated 25 Jul 2026
The order must be Ready or Shipped
The Notify button only appears once you've advanced the order to Ready or Shipped. Earlier statuses don't have one — advance it first.
The order needs a phone or email
Notify sends on WhatsApp, Text or Email, so the order must have a customer WhatsApp number or email saved. Open the order, add one, and the button appears.
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