Keep a snag list to handover
Updated 25 Jul 2026
The Snags tab is your punch list. Every item is tracked open vs fixed, with photo proof and who it's assigned to — so the "who was meant to fix that?" fight never happens.
1Add a snag
On the Snags tab, tap + Add a snag. Describe it (e.g. "chipped tile near the window"), set a location and assign it to a contractor, and optionally add a 'before' photo.
2Track open vs fixed
Snags group into Open and Fixed, so what's still outstanding is always obvious at a glance.
3Mark fixed with proof
Tap Mark fixed + photo to attach an 'after' shot, or just Mark fixed. Got it wrong? Reopen puts it back on the open list.
💡 The snag list also shows on the client progress link, so status is shared and nothing is disputed at handover.
Related guides
Still stuck?
A real person will help — pick whichever is easiest. Mention what you were trying to do; the link above travels with your message.
Or ask AVa — the chat bubble on this page answers from these same guides.