The client link opens but looks empty
Updated 25 Jul 2026
The timeline fills after a visit
Progress only appears once you've logged a site visit on the Diary tab. Log one — with a photo or a note — and it shows on the client link straight away.
Selections and drawings must be added
The "to approve" sections only appear when you've added items in Specs or Drawings. Nothing added means nothing for the client to see or approve yet.
Check it's the right project
Each project has its own link. If you're updating one project but shared another's link, the client sees the wrong (or empty) page — copy the link from the project you're actually working on.
Related guides
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