Got a big idea? We’ll build a working draft — freeAlready paying for a tool or service? We’ll likely beat the priceEvery tool — 7-day free trial, no cardWe set it up for you — live the same dayNeed any product or service? Just check with us firstGot a big idea? We’ll build a working draft — freeAlready paying for a tool or service? We’ll likely beat the priceEvery tool — 7-day free trial, no cardWe set it up for you — live the same dayNeed any product or service? Just check with us first
AV Technologies
Free draft
CreditBook guidesThe WhatsApp reminder won't open
Back to CreditBook guides

The WhatsApp reminder won't open

Updated 25 Jul 2026

You send it, not a bot

CreditBook doesn't send messages by itself. Tapping Remind opens WhatsApp on your phone with the message pre-filled — you still press send. That's why it's free and comes from your own number.

Check the person has a WhatsApp number

If nothing opens, the customer probably has no number saved. Open their card, add the correct WhatsApp number, and try Remind again.

Try another channel

If they don't use WhatsApp, the Remind menu also offers Text (SMS) and Email — pick whichever reaches them.

Related guides

Was this helpful?

Still stuck?

A real person will help — pick whichever is easiest. Mention what you were trying to do; the link above travels with your message.

💬 Chat on WhatsApp✉️ Email us

Or ask AVa — the chat bubble on this page answers from these same guides.